Ray Miles

Founder, Miles Media

I started Miles Media in 2011 because I saw too many small businesses getting ripped off by agencies that overpromised and underdelivered. After years of working in digital marketing and seeing how the industry operated from the inside, I decided to build something different: an agency that treats every client's business like it matters, because it does.

Since 2011, I've been helping small and mid-size businesses grow through smart digital marketing. I lead the strategy on every account and stay on it long after launch. Production runs through a small group of specialists I have worked with for years, which is how several retainers move at the same time without anything stalling.

When you hire Miles Media, you work directly with me. Your project doesn't get handed off to a junior team member you've never met, and you don't end up explaining your business to somebody new every few months.

My core focus areas include:

• Custom Website Design and Development: Websites built from scratch around each business, so they load fast, read well on a phone, and turn visitors into customers.
• Search Engine Optimization (SEO): On-page optimization, technical SEO, local search strategy, and content that ranks. Most of that work is local: getting a business into the map results for the searches its customers actually type.
• Digital Marketing Strategy: Social media marketing, Google Ads management, content planning, and analytics. Everything tied together into a strategy that actually moves the needle.
• Website Maintenance: Ongoing support, security updates, performance monitoring, and content updates so your site stays healthy long after launch. That includes WordPress sites built by someone else.

I've worked with businesses across a wide range of industries: restaurants and hospitality, home services and contractors, legal and professional services, healthcare practices, manufacturing companies, retail shops, and e-commerce brands. Whether you're a one-person operation or a growing company with multiple locations, I tailor the approach to fit your specific needs and budget.

No long-term contracts. No bloated retainers. No corporate runaround. I believe in transparent pricing, honest communication, and doing work that speaks for itself. If I'm not the right fit for your project, I'll tell you that upfront.

I'm based in Pittsburgh and serve businesses throughout Western Pennsylvania, the Rochester NY area, and clients nationwide who prefer working with a hands-on partner over a faceless agency.